Explore an Operations / IT / Support Staff Career

A huge part of the transportation workforce isn’t behind the wheel—they’re on the phone, at a computer, behind a desk, and helping to move the industry forward from the office headquarters. It’s a great place to be!

There are many non driving careers in trucking that are essential to keeping the industry running smoothly. Operations managers plan and coordinate the activities of trucking companies, while dispatch managers oversee the dispatch of drivers and vehicles. IT staff maintain and develop software systems that track freight movements, while office staff handle the administrative tasks associated with running a trucking company.

Operations / IT / Office Support Staff Career Path

Existing knowledge of the transportation industry? There’s a place for you. No experience? No worries. There are plenty of on-the-job training opportunities available. The best part about the ever-expanding world of trucking and transportation is the growth potential, followed closely by the ability to apply your strongest skillsets to a rewarding and essential industry.

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Office Support Staff Career Path

There are many career paths for people who don’t drive in the trucking industry. Operations, IT, and office staff are just a few of the options available. Each position is critical to the success of a trucking company and offers its own unique challenges and rewards.

Operations managers are responsible for coordinating all aspects of a trucking company’s operations, from dispatch to maintenance. They work closely with drivers and other staff to ensure that shipments are delivered on time and without incident. IT staff manage the computer systems that keep track of a trucking company’s fleet and operations. They play a vital role in keeping the company running smoothly and efficiently. Office staff handle the administrative tasks that keep a trucking company organized and running smoothly. They may also provide customer service or sales support.

Each of these positions offers its own unique challenges and rewards. Operations managers must be able to juggle many different tasks at once, while IT staff need to be detail-oriented and have strong problem-solving skills. Office staff must be good at multitasking and handling customer inquiries. No matter what position you hold, working in the trucking industry can be an exciting and rewarding experience.

Income and Demand

Demand is high and income is based on previous experience and the company you work for. There’s a great career ladder to climb here!

$90,600

$46,200 – $135,000
Average Income

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Job Highlights

There are many perks and benefits to working in the trucking industry, especially in operations, IT, and office support. One of the biggest advantages is the flexibility that comes with the job.